UYOLE Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") applies to the UYOLE application and related services (hereinafter referred to as the "Product/Service") provided by Shenzhen Youyoule Technology Co., Ltd. (hereinafter referred to as "we", "us" or "our"). Before using the Product, please read this Policy carefully to understand the details of personal information processing.The bolded parts are important contents and require your special attention. We do not provide services to minors. You must confirm that you are at least 18 years old when using the Product. If you are under 18, please do not register, use or provide personal information. If we discover such a situation, we will terminate the service and delete the relevant information.

1. Core Statements

1. Your agreement to this Policy only represents your understanding of the functions and the necessary personal information required. The collection of non-essential personal information will be separately requested with your consent.
2. We will obtain your separate consent via pop-up before collecting sensitive personal information. Device permissions will not be enabled by default; we will request them via pop-up when using corresponding functions. You may turn them off at any time in the Product or system settings, which will not affect the use of other functions.

2. How We Collect and Use Your Personal Information

(1) Information You Voluntarily Provide

1. Account Registration and Login: You are required to provide your personal email address or mobile phone number and SMS verification code for identity verification, which is necessary information. Without it, you cannot register or log in.
2. User Profile Management: You may choose to fill in a nickname and upload an avatar. Such information is non-essential and will not affect the use of core functions (requires access to camera and photo album permissions; refusal will prevent avatar upload).
3. Device Addition: We collect necessary information such as device serial number, Mac address, and Wifi SSID for pairing and connection, which requires Bluetooth permission (location permission is required for Android 13 and below). Refusal will prevent device addition.
4. Subscription and Payment: We collect information such as order type, order number, payment channel, and amount to confirm transactions, activate benefits, and handle after-sales issues, which is necessary information.
5. Transcription and Summarization: We collect audio files you upload and text information after transcription and analysis, which is necessary information (requires access to local storage permission; refusal will prevent the use of corresponding functions).
6. Other Optional Information: You may set transcription language, industry preferences, custom vocabulary, or participate in template community sharing. Such information is non-essential and will not affect core services.

(2) Information We Collect Automatically

1. Operation, Maintenance and Security: We collect information such as device model, operating system version, network type, IP address, and unique device identifier for security verification, troubleshooting, and message push, which is necessary information.
2. Operation Statistics and Product Optimization: We collect product usage logs (such as version number, operation records, crash information, browsing and click behavior) for statistical analysis, troubleshooting, and function optimization. The information will be anonymized.

(3) Circumstances Where Consent Is Not Required

1. Performing statutory duties or obligations, responding to public health emergencies, or protecting personal and property safety;
2. News reports and public opinion supervision related to public interests, or processing information you have voluntarily disclosed;
3. Other circumstances stipulated by laws and administrative regulations.

3. Use of Cookies and Similar Technologies

The web version of the Product uses necessary Cookies to ensure the operation of core functions (such as remembering temporary operations). For data analysis, we access third-party services, whose use of Cookies is governed by their own privacy policies. You may manage Cookies through browser settings; blocking necessary Cookies may affect the use of some functions.

4. Entrusted Processing, Sharing, Transfer and Disclosure of Personal Information

1. Entrusted Processing: We may entrust third parties to process part of your personal information (such as technical support, message push). We will sign confidentiality agreements and supervise their compliant processing.
2. Sharing and Transfer: We will not arbitrarily share or transfer your personal information, except with your explicit consent, as required by laws and regulations, for collaborative services by affiliated companies (subject to confidentiality requirements), or in cases such as corporate merger or acquisition.
3. Public Disclosure: We will only publicly disclose your personal information with your consent, as required by legal procedures, or when necessary to protect public safety and legitimate rights and interests.
4. Third-party SDKs collect necessary information according to functional requirements. For details, please refer to the Third-Party Information Sharing List.

5. Protection and Storage of Personal Information

1. Security Measures: We adopt security measures such as encrypted transmission (HTTPS/TLS), encrypted storage, and access control, and establish emergency response plans to prevent information leakage, tampering or loss. In the event of a security incident, we will notify you and report to the regulatory authorities in accordance with regulations.
2. Storage Location: Personal information is mainly stored on servers in Chinese Mainland. If cross-border transmission is required, we will obtain your separate consent and comply with relevant laws and regulations.
3. Storage Period: We will only retain personal information for the period necessary to achieve the service purpose. After the expiration of the period or when you cancel your account, we will delete or anonymize the information in accordance with regulations, except as otherwise required by laws and regulations.

6. Your Rights Regarding Personal Information

You may manage your personal information through the following methods. We will respond within 15 working days after verifying your identity:

1. Access, Correction and Supplement: Operate in the App "Me - Profile" or the official website "Settings - Account".
2. Deletion and Account Cancellation: Delete files and cancel your account through the corresponding paths in the App or official website. After cancellation, we will terminate the service and delete relevant information (except as required by laws and regulations).
3. Obtain a Copy and Transfer: Apply for a copy of personal information or transfer it to a designated processor by contacting customer service (when meeting specified conditions).
4. Withdraw Consent: Withdraw consent by turning off device permissions, canceling function subscriptions, etc., which will not affect the information processing completed before.

We cannot respond to your requests in the following circumstances: related to the performance of statutory obligations, national security, public interests, criminal investigation, or in cases of subjective malice or abuse of rights.

7. Protection of Minors

We do not provide services to minors. If we inadvertently collect information from minors, we will delete it immediately. If you discover such a situation, please contact us for handling.

8. Policy Updates

We may revise this Policy due to business adjustments or changes in laws and regulations. Material changes will be notified 30 days in advance through App pop-ups, announcements, etc. Your continued use of the service shall be deemed acceptance of the revised Policy. If you do not agree, you may stop using the service.

9. Contact Us

If you have any questions, complaints or suggestions regarding this Policy or the processing of personal information, you may contact us through the following methods:

• • Email: admin@youyouletech.com

We will respond within 24 hours and reply within 15 working days after verifying your identity. If you are not satisfied with the reply, you may file a complaint with the relevant regulatory authority.

10. Miscellaneous

Disputes related to this Policy shall be resolved through friendly negotiation first. If negotiation fails, they shall be submitted to the people's court where Shenzhen Youyoule Technology Co., Ltd. is located for litigation. If any provision of this Policy is deemed invalid, it shall not affect the validity of the remaining provisions.